If you need help finding your wireless carrier's service page, use the Apple carrier-support article or an online search engine. Only your wireless carrier can access and manage details about your account. Check that your device isn't blocked from receiving cellular services and is set up with the right data plan.Make sure there are no outages in your area.Verify that your account is active and in good standing.Issues with your carrier or account might affect your service. Update your iPhone or iPad to the latest version of iOS. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before. Go to Settings > General > Reset > Reset Network Settings. If you transferred your SIM card from another device, ask your carrier if your SIM card works with your iPhone or iPad.If the SIM card is damaged, or doesn't fit in the SIM tray, ask your carrier for a new SIM card.If you insert a new SIM card into your iPhone or iPad, you need to download the carrier settings for your new carrier.Īfter removing the SIM card, put it back in. To see the version of carrier settings on your device, tap Settings > General > About and look next to Carrier.If an update is available, you'll see an option to update your carrier settings. Make sure that your device is connected to a Wi-Fi or cellular network.To manually check for and install a carrier settings update: If you're not sure how to do this, follow these steps. Go to Settings > Cellular > Cellular Data Options > Data Roaming. If you're traveling internationally, make sure that your device is set up for data roaming. ![]() If you're using your iPad, you might see Settings > Cellular Data. To turn cellular data on or off, go to Settings, then tap Cellular or Mobile Data.Make sure that you're in an area with cellular network coverage. If you see No Service or Searching on your iPhone or iPad (Wi-Fi + Cellular), or can't connect to a cellular network or cellular data, follow these steps: If you see No Service or Searching on your iPhone or iPad
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